Privacy Policy

1. Introduction

Fountech Innovation Ltd ("Fountech", "we", "us", or "our") operates TACTIC, an AI-powered deep tech venture assessment platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at dtactic.com (the "Service").

We are committed to protecting your privacy and handling your data in an open and transparent manner. By using TACTIC, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, organization name, and password when you register
• Venture Data: Documents, questionnaire responses, and text you submit for assessment
• Payment Information: Processed securely through Stripe; we do not store full payment card details
• Communications: Messages you send through our contact forms or support channels

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, assessment history, and interaction patterns
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and referring URLs

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the TACTIC platform
• Process venture assessments using our AI-powered methodology
• Process payments and manage your account
• Send transactional emails (assessment completion, receipts, account notifications)
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our service
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations

4. AI Processing and Venture Data

TACTIC uses artificial intelligence to analyze venture submissions. When you submit a venture for assessment:

• Your submission is processed by our AI system (powered by Anthropic's Claude) to generate assessments
• Venture data is stored securely and associated with your account
• We do not use your venture submissions to train AI models
• Assessment results are private to your account unless you explicitly share them
• Shared assessments are accessible only via unique, secure links you generate

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our platform (Stripe for payments, Vercel for hosting, Anthropic for AI processing, Resend for email)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize sharing

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure password hashing using bcrypt
• Regular security assessments and monitoring
• Access controls limiting data access to authorized personnel
• Hosting on SOC 2 compliant infrastructure (Vercel, Supabase)

7. Data Retention

We retain your account information and assessment data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes.

8. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request your data in a portable format
• Objection: Object to certain processing activities

To exercise these rights, please contact us at privacy@dtactic.com.

9. International Data Transfers

Your data may be processed in countries outside your country of residence, including the United States and European Union. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where required.

10. Cookies and Tracking

We use essential cookies to maintain your session and remember your preferences. We do not use third-party advertising cookies. You can control cookie settings through your browser preferences.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of TACTIC after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: